Senior Consultant – Capacity Development, Learning Systems & Behaviour Change
Supporting governments, organisations and institutions in complex and transitional environments.
International & institutional contexts · Part-time / Advisory / Hybrid roles
Core Expertise
With over two decades of experience spanning international organisations, EU institutions, and public policy environments, Aline brings a rare combination of strategic depth and operational rigour to every engagement.
Capacity Development
Design of capacity development strategies that strengthen individual, organisational and institutional capabilities through learning, coaching, facilitation and knowledge transfer.
Policy Development & Institutional Strengthening
Evidence-informed policy development, institutional strengthening and strategic advisory supporting governments, international organisations and public institutions.
Learning Systems
Design of evidence-based learning systems, educational programmes and learning pathways that foster learner autonomy, organisational learning and sustainable capability development.
Behaviour Change
Design and implementation of behaviour change strategies integrating systems thinking, applied neuroscience and behavioural sciences to support sustainable individual and collective change.
Programme Design & Management
Design, coordination and implementation of complex multi-stakeholder programmes from concept development to delivery, monitoring and evaluation.akeholder programmes in EU and international contexts.
Stakeholder Engagement & Facilitation
Design and facilitation of participatory processes, multi-stakeholder dialogue and collective intelligence to build ownership, collaboration and sustainable implementation.porting, and continuous improvement across programme cycles.
Senior Consultant — Creasol Services
As founder and lead consultant at Creasol Services, Aline has delivered expert assignments for some of the world's most prominent international organisations, including the World Health Organization (WHO) and the OECD/International Transport Forum (ITF), as well as a range of EU-funded projects. Her work spans the full project cycle — from initial programme design through to coordination, implementation, and evaluation.
Her consultancy practice is built on three interconnected pillars:
- Policy & Institutional Development
- Programme Design & Management
- Capacity Development & Learning Systems
She works directly with public institutions to design and deliver training interventions that strengthen institutional performance and embed lasting change. Her international footprint — spanning Europe and Africa, including long-term expatriation — gives her a uniquely grounded perspective on cross-cultural programme delivery.
Expert Assignments
WHO, OECD/ITF, and EU-funded projects across multiple thematic areas.
Programme Design & Delivery
Full-cycle coordination and implementation of international programmes.
Capacity Development & Behaviour Change
Capacity building and training for public institutions in Europe and Africa.
Policy & Technical Advisory
Policy analysis and strategic guidance for institutional clients.
Senior Project Manager & Innovation Lead — VIAS Institute
Key Responsibilities
- Programme and project management in EU and international contexts
- Regulatory and standardisation expertise (EU, UNECE)
- Coordination of bilateral and multilateral projects
- Contribution to innovation and research agendas in road safety and mobility
- Digitalisation of training curricula and blended learning development (360Learning LMS)
About VIAS Institute
VIAS Institute is Belgium's leading road safety research organisation. In this senior role, Aline led complex EU and internationally funded projects, bringing together regulatory expertise, innovation leadership, and a strong focus on knowledge transfer. Her work on the digitalisation of training curricula — including the development of blended learning activities on the 360Learning LMS platform — positioned VIAS at the forefront of modern learning design in the mobility and safety sector.
Her engagement with EU and UNECE standardisation processes gave her a detailed command of the regulatory landscape governing road safety and intelligent transport systems — expertise she continues to apply in her consultancy practice today.
Secretary General — Federation of EU Motorcyclists Associations
For nearly a decade, Aline led the Brussels advocacy office of the Federation of European Motorcyclists' Associations (FEMA), one of the leading civil society organisations in EU transport policy. She represented the organisation before European institutions and international partners, coordinated stakeholder engagement and contributed to the development of EU transport and road safety policies.
She organised international expert workshops and policy dialogues, bringing together policymakers, researchers, industry and user organisations to support evidence-informed transport policy and programme development. This role provided extensive experience of EU institutions, advocacy, regulatory processes and multi-stakeholder collaboration.
EU-Level Advocacy
High-level representation before European institutions and international organisations on transport and road safety policy.
International Forums
Organisation of expert workshops and policy dialogues bringing together policymakers, researchers and stakeholders.
Programme & Funding Advocacy
Strategic advocacy supporting EU policy development, research agendas and programme funding.
Earlier Career
Aline's professional foundations were built across a diverse range of roles that collectively shaped her expertise in communications, human resources, finance, and learning design — a multidisciplinary base that continues to inform her consultancy work today.
Communication Manager — ACEM (2004–2006)
Managed all communications activities for the Association des Constructeurs Européens de Motocycles, including press relations, the annual report, and the annual conference.
HR & Accounting Assistant — Telefónica (2001–2004)
Responsible for HR and financial follow-up at Telefónica's Brussels representation office, working in close coordination with Madrid headquarters.
Trainer & Content Developer — Call International (2001–2004)
Designed and delivered corporate language training programmes and developed customised digital learning materials for multinational clients including Unilever, GSK, Levi's, and Total.
Education
Master's in Human Resource Management
ICHEC Brussels Management School, Belgium
Master's in Translation (EN–ES)
ISTI – Institut Supérieur de Traducteurs et Interprètes (ULB), Belgium
International Business Programme
Agence Wallonne à l'Exportation (AWEX), Belgium
Intelligent Transportation Systems Module
Master in Transportation – Road Safety, Hasselt University, Belgium
Professional Development & Certifications
Aline is a committed lifelong learner whose professional development spans coaching, instructional design, facilitation, data science, and advanced learning methodologies. Her certifications reflect both the breadth of her expertise and her dedication to staying at the leading edge of her field.
ICF Coaching Certification
Ongoing — International Coaching Federation accredited programme.
Design Thinking Master Class
AJ&Smart — human-centred innovation and creative problem-solving.
eLearning Design
360Learning — digital curriculum design and blended learning development.
Data Collection & Statistics
VIAS Institute — applied research methods and quantitative analysis.
NLP Master Practitioner
Advanced neuro-linguistic programming for coaching and communication.
Accelerated Learning (Suggestopedy)
Call International — evidence-based accelerated learning facilitation methods.
Teaching Certification
CERIA — formal pedagogical qualification for adult education.
Group Facilitation & Project Management
ICAB — facilitation techniques and structured project management approaches.
Additional Activities & Governance Roles
Independent Expert — World Health Organization
Aline serves as an independent expert for the WHO, contributing technical knowledge and advisory support to global health and policy initiatives. This role reflects her standing as a recognised authority in international programme development and policy analysis.
Board Director — NESPA Secondary School
Aline sat on the Board of Directors of NESPA, an alternative pedagogy secondary school, bringing her expertise in human development, education, and organisational governance to support the school's strategic direction.
PhD Candidate – Learning Systems & Behaviour Change in Road Safety (Sub-Saharan Africa)Africa
Conducting doctoral research on learning processes, behaviour change and institutional capacity development in Sub-Saharan Africa. The research combines systems thinking, applied neuroscience and behavioural sciences to develop evidence-informed learning systems supporting individuals, organisations and public institutions. It also provides the scientific foundation for the ongoing development of the SYMBIOSE framework and its cross-sector applications.
Languages & Digital Tools
Languages
French
Native
English
C1 – Advanced
Spanish
C1 – Advanced
Dutch
B1 – Intermediate
Digital Tools & Platforms
Aline is proficient across a wide range of digital tools supporting productivity, communication, and learning design:
- Office & Productivity: Advanced MS Office, Mailchimp
- Learning & Content: LMS (360Learning), Genially, Vyond, Prezi, Padlet
- Web & Publishing: WordPress
- Communication & Collaboration: Zoom, Microsoft Teams, Cisco Webex
- Emerging Technologies: AI-assisted research, content development and knowledge management.
International Experience & Areas of Interest
International Footprint
Aline's professional experience spans Europe and Africa, including periods of long-term expatriation and sustained engagement in multicultural environments. This international exposure has provided a deep understanding of cross-cultural dynamics, institutional diversity and the challenges of designing capacity development programmes and facilitating change in complex, multi-stakeholder settings.
Professional Areas of Interest
- Systems Thinking & Complexity — Applying systems thinking and complexity sciences to better understand learning, organisational development and public policy.s
- Learning Systems & Capacity Development — Understanding how individuals, organisations and institutions develop the capabilities required to learn, adapt and thrive in complex environments.
- Behaviour Change & Organisational Transformation — Exploring how behavioural sciences, applied neuroscience and collective learning contribute to sustainable individual and organisational transformation.as drivers of resilience in complex environments
These areas of interest underpin Aline's consulting, research and facilitation activities, supporting the design of evidence-informed learning systems, capacity development programmes and sustainable change processes.
Get in Touch
Aline is available for part-time, advisory, and hybrid engagements in international and institutional contexts. Whether you are looking for a senior policy consultant, a programme manager, or a capacity building expert, she welcomes the opportunity to discuss how she can contribute to your organisation's goals.
Address Belgium
Av. de l'Affamois 14
1472 Vieux-Genappe, Belgium
Address Senegal
574 Saly Darou
Mbour, Senegal
Phone
+32 497 222 855
(WhatsApp)
Aline Delhaye